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24th February 2009

Link reblogged from Give Me Something To Read with 6 notes

Yelp and the Business of Extortion 2.0 →

givemesomethingtoread:

Local business owners say Yelp offers to hide negative customer reviews of their businesses on its web site … for a price.

I’m not sure what to make of this. Something is definitely sketchy - six sources seem to agree that ad reps have promised to make negative reviews disappear. But the evidence that this actually happens (and the other claims - like the one that ad reps themselves give a business negative reviews before calling them) seem anecdotal and not well-established. The writer also lost a lot of credibility in my eyes with some sensationalist descriptions of very non-sensational things.

So is it some rogue sales people over-promising (and likely under-delivering), or is Yelp a sketchy, evil corporation?

Source: givemesomethingtoread

  1. 2arrs2ells reblogged this from messianictime and added:
    Surprise, surprise… it looks like the East Bay Express was up to some shoddy journalism.
  2. messianictime reblogged this from 2arrs2ells and added:
    I’ve used Yelp for quite some time to browse potential restaurant options. In general, I’ve found the cross-section of...
  3. 2arrs2ells reblogged this from givemesomethingtoread and added:
    I’m not sure what to make of this. Something is definitely sketchy - six sources seem to agree that ad reps have...
  4. azspot reblogged this from givemesomethingtoread
  5. em reblogged this from givemesomethingtoread
  6. givemesomethingtoread posted this